1) TERM OF LEASE: The lease begins at 4:00 PM the “Check-in Date” for the residence at Shores of Panama and 3:00 PM for the residence at Tims Ford Lake and ends at 10:00 AM Central Time on the Check-out Date” for both residences.
2) RESERVATIONS: Reservations are not considered “guaranteed” until Owner receives this Agreement signed by the Lead Renter (which is defined as the rental applicant who applies to rent the Residence). Lead Renter has the obligation to notify OWNER of any errors in the confirmation email within one (1) business day of receipt. Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.
3) CANCELLATION: Guest acknowledges that late cancellations or early departures do not warrant any refunds of rent or Initial Deposit. Any request for cancellation request must be made in writing to Owner (Eddie@BestKeptSecretEscapes.com). Refunds on cancellations will be made as follows:
Guest who cancels at least 30 days before check-in will get back 100% of the amount they’ve paid. If guest cancels between 14 and 30 days before check-in, guest will get back 50%. Otherwise, guest will not receive a refund.
Guest must cancel by 11:59 PM on the cut-off day before check-in to receive a refund. All times are on US central time zone (CST).
4) PAYMENT: Payment is made via credit card – no checks, money orders or Paypal – through the vacation platforms (VRBO & Airbnb) or Owner’s website (www.BestKeptSecretEscapes.com). Owner accepts Visa or MasterCard. A Credit Card will be required on file for any damage or incidental charges as detailed in this Agreement
5) GUESTS: Guest warrants that the Lead Renter is an adult, 25 years or older, and will be an occupant of the Residence during the entire reserved period. A copy of the Lead Renter’s government-issued ID with picture is required and will be kept on file. Other occupants of the Residence may be family members, friends or other responsible adults age 25 or older. THE NUMBER OF PERSONS PERMITTED TO OCCUPY AND USE THE RESIDENCE IS STRICTLY LIMITED TO EIGHT (8) INDIVIDUALS AT ALL TIMES. GATHERINGS IN EXCESS OF THE EIGHT (8) INDIVIDUALS LISTED BELOW WILL REQUIRE ADVANCE PERMISSION OF THE OWNER. Exceeding a total occupancy of 8 persons will result either in immediate eviction without compensation or a $200 per guest per night charge at the full discretion of the Owner. “Actual occupancy” includes all persons irrespective of age, and regardless of whether they are day visitors or overnight visitors.
The Lead Renter will assume full responsibility for all members of the Rental Group (which is defined as all persons listed in this Agreement, as well as any invitees that were allowed into the residence without Owner’s permission) throughout the rental period.
- PROPERTY DAMAGE PROTECTION: Guests registering through VRBO are required to register for VRBO’s Property Damage Protection. Guests have the option to spend $59.00 for $1,500 coverage or a flat $1,500 as a (refundable) damage deposit as security for the performance by Guest of the terms of this Agreement. Guest is responsible for any damages or breakage to the Residence by anyone allowed to enter the Residence during the rental period. Owner may elect to either deduct any damage from the damage depositor charge the credit card on file of the Lead Renter for any damage or breakage or excessive cleaning costs caused by Guest, Guests’ family, Guests’ invitees, agents and visitors (hereinafter collectively referred to as “Guest”) to the Residence or furnishings of the Residence during the rental period.
6) SECURITY DEPOSIT: A security deposit of $500 is required, in trust, as security for the performance by Guest of the terms of this Agreement for Guests registering through Owner’s website or Airbnb. Guest is responsible for any damages or breakage to the Residence by anyone allowed to enter the Residence during the rental period. Owner may elect to either deduct any damage from the Security Deposit or charge the credit card on file of the Lead Renter for any damage or breakage or excessive cleaning costs caused by Guest, Guests’ family, Guests’ invitees, agents and visitors (hereinafter collectively referred to as “Guest”) to the Residence or furnishings of the Residence during the rental period.
7) CLEANING: A cleaning fee of $200 plus tax will be charged to Guest. If unusual cleaning is necessary, there shall be an additional charge which shall be, at the election of the Owner, either deducted from the Security Deposit or charged to the Lead Renter’s credit card on file. Guest will be provided with copies of all additional charges with the refund of Guest’s security deposit, if any is remaining. Please follow the Check-Out Instructions to avoid additional cleaning charges for excessive cleaning due to abnormal wear and tear. Guests may be charged the cost to spot clean or completely clean rugs, comforters and sofas due to excessive spotting. The cleaning fee is intended as a one-time cleaning upon Guest’s departure. It is Guest’s responsibility to maintain the Residence in a neat and clean condition throughout Guest’s stay. Some cleaning supplies have been provided for Guest’s use during their stay in the Residence. Washer and dryer are also provided for Guest’s convenience. Guest will be charged extra for leaving excessive dirty laundry. It is also Guest’s responsibility to load all dirty dishes and silverware in dishwasher and start wash cycle. Guest will also remove the garbage prior to departure from the Residence. Any excess cleaning charges will be charged to the credit card on file provided by the Lead Renter.
10) CHECK-OUT PROCEDURE: Check-out time is 10:00 AM CST on the day of Guest’s scheduled departure. Any delay in check-out, absent prior consent of Owner, shall result in Guest being charged for another night’s stay.
It is imperative that all Guests follow these check-ins and out times. The code to the front door will expire at time of check-out. Early Check In or Late Check Out is usually NOT available and will incur additional charges. All changes to Check In or Check Out times must be approved in writing one week prior to arrival. If you do not vacate by check-out time, you authorize us to bill your credit card on file for a late departure fee of up to one night’s rental and to remove all Guests and their personal property from the Property.
11) USE OF PREMISES: Guest shall only use the Residence as a residence. Guest will comply with all laws, rules, ordinances, statutes and orders regarding the use of the Residence. Prior to check in, Owner will provide an outline of the house rules (“House Rules”), which will also be in the “Welcome Book” at the residence. Guest and any invitees of Guest must comply with all of the House Rules. Failure to comply with the House Rules and/or any reservations made under false pretenses may result in loss of all of Guest’s payments made to Owner and possible removal of Guests from the Residence, in addition to all other remedies available to Owner. If Guest violates any of the House Rules or conditions of this Agreement, Owner, or its agent, has the legal right to enter the Residence and Guest hereby agrees to vacate the Residence immediately upon the request of Owner and forfeit all rent.
12) CONDITION OF THE RESIDENCE: Please complete an arrival inspection when you arrive and check in. All damage to the Property must be reported to Owner at Eddie@BestKeptSecretEscapes.com or by phone or text to (615) 948-4552 within 12 hours of discovering inoperable equipment, damage or after accidental damage occurs.
14) HEAT AND AIR CONDITIONING: When the air conditioning residence is operating; all windows and doors must be kept shut. This will assist Owner economically and increase electricity efficiency, but mainly this will reduce the intake of moisture in the warm air that creates dampness and mildew in residences. AC should not be turned down below 68 degrees to assist in the total building cooling system or above 74 degrees.
15) SMOKING, VAPING, OPEN FLAME CANDLES PROHIBITED: Smoking is strictly prohibited inside the Residence. If there is any tobacco smell in the Residence or smoking-related litter found in the residence including balcony, there will be a $500 fee charged to the Lead Renter’s credit card, as well as any additional associated costs to rid the Residence of smoke smell and damage.
16) PETS PROHIBITED: The Residence does NOT allow pets and or other animals.
17) GARBAGE RULES: Guest will be required to deposit trash.
19) SECURITY MONITORING: Guest certifies and acknowledges the property has exterior security cameras. THERE ARE NO CAMERAS INSIDE THE RESIDENCE.
See the Vacation Rental Lease Agreement for complete detailed list of Renter’s Terms & Conditions.
